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Change of Heart: SpaZone accepts product return within 72 hours of arrival, but will not responsible for shipping cost or shipping arrangement. Items must be in its original box and not damaged to receive full refund. After 72 hours, we will charge a 25% of restocking fee.
Damaged Item: We inspect all products carefully before boxing them. Upon receiving shipment, client must check for product integrity. Any concerns should be notified to us immediately within 72 hours of arrival.