FAQs

Frequently Asked Questions (FAQs)

• What does 3 year warranty cover and not cover?
• Our warranty covers massage system (2 years), ventilation system, and remote control.
• Our warranty does not cover normal wear and tear and accident.  We are not responsible for damages during transportation (via third party freight).
• Warranty will be voided if any modification is made to its original form and transfer of ownership.
• What is my deposit amount?
• 30% deposit is required for COMFY to start working on your order, and 70% is collected before shipping.
• Where are COMFY chairs designed and made?
• Our spa chairs are designed and assembled in the USA.  Our parts manufactured all over the globes.  
• I bought COMFY chairs from a third party seller, do I have the same warranty?
• Yes, we stand by our brand warranty and do work closely with our third party sellers.